FAQ

How long until I receive my #states goods? I’m keen.

All #states threads are shipped via Australia Post (Registered International Service) – depending on your hom(i)e town, it will take:

Australia: 4 to 7 days.

New Zealand: 5 to 7 days.

International: 7 to 21 days. (Hold tight, we ensure you’ll receive your gear Hustler !!)

What’s shipping costs?

Using our pals over at Australia Post (Registered International Service) your shipping fees will be:

Domestic shipping flat-rate: $10

New Zealand shipping flat-rate: $20

International shipping flat-rate: $20

FREE SHIPPING ON ALL ORDERS OVER $100 (AUS & NZ ONLY)

Will my #states gear be dispatched straight away?

If your (hello, swag) item is in stock at #states HQ, we will dispatch it within two days – if we’re in the process of re-stocking, we’ll let you know (via email) exactly how long ‘till you’re reppin’ #thedpsociety.

Damn. My #states gear is too big(gie)/small(s) – can I return it?

Lucky for you, we do offer returns on all purchased items. However, please ensure the stock hasn’t been worn (as new) or washed. You have 14 days to get it back to us in order for a full refund to be processed. (Plenty of time we think Hustlers !!) NB: Use that #statesbrand brain of yours and double-check sizing before handing over your dollar-dollar-bills.

Which Payment Methods do you accept?

We accept PayPal and the following credit cards: Visa, Master Card, and American Express.

How do I return my #states goods..?!

Contact our crew at HQ via [email protected] to begin the process.